Important Information
Policies
To help make your stay at Hotel Seoul in Mexico City as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies for a smooth stay in Mexico City.
Check-In & Check-Out
- Check-In: From 1:00 PM until midnight
- Check-Out: By 1:00 PM
Late-night arrivals are accommodated thanks to the 24-hour reception.
Identification & Age Policy
Guests are required to present valid identification at check-in. Minimum age for check-in is typically 18 years.
Deposits & Payments
Most stays do not require an advance deposit when booked online. Payments are generally accepted in cash or by card at the property.
Pets
Pets are not permitted at Hotel Seoul Mexico City.
Smoking
The property follows a no-pets and no-smoking rule in most areas; designated spaces may be limited.
Children & Extra Beds
The hotel does not provide cots or extra beds. Child accommodation policies vary by room type and should be confirmed at booking.
Cancellation Policy
Cancellations and prepayment conditions depend on the rate chosen at the time of booking. Flexible rates often allow free cancellation up to a set date, while non-refundable options provide lower pricing but limited changes.